Privacy policy

PRIVACY POLICY

Last Updated: June 2026

FURNALLY SOLUTIONS LLP (the “Firm”, “We”, “Us”, or “Our”) operates www.rentalfurniture.in (the “Website” or “Platform”). We are strongly committed to protecting your privacy and managing your personal information safely, responsibly, and transparently. This Privacy Policy outlines how we collect, process, use, store, and safeguard your data when you access our Website or avail of our e-Commerce subscription services.

By visiting, registering on, or transacting on this Website, you acknowledge and agree to be bound by the terms of this Privacy Policy. If you do not agree, please do not use or access our Platform.

1. LEGAL COMPLIANCE & JURISDICTION

  • Territorial Scope: The Website is owned by an Indian entity and is physically operated within India. Consequently, we comply with the laws, regulations, rules, circulars, and official notifications governing data privacy in India, including the Information Technology Act, 2000 and rules framed thereunder.
  • International Users: Users accessing the Platform from outside India acknowledge that this policy is structured around Indian legal mandates and may differ from the privacy frameworks of other international jurisdictions.

2. TYPES OF INFORMATION WE COLLECT

We collect both information you actively provide to us and automated data captured during your platform visit.

2.1 Personal & Sensitive Personal Information

To facilitate furniture subscription packages, identity verification, and contractual agreements, you are required to provide personally identifiable details, including:

  • Full Name, Email Address, Phone Number, and Physical Delivery/Permanent Addresses.
  • Mandatory KYC Documentation (e.g., PAN, Aadhaar data for secure OTP verification, corporate credentials, or rental agreements) required under our structural verification workflows.

2.2 Automated Device and Browsing Data

When you interact with the Platform, our hosting servers automatically capture technical logs to evaluate performance and secure our network, such as:

  • Internet Protocol (IP) Address, browser type, domain names, internet service provider (ISP), and the exact date, time, and duration of your platform visits. This technical data does not inherently isolate or reveal your personal identity.

2.3 Interactive & Correspondence Data

  • Public Postings: If you actively choose to post messages on our message boards, chat interfaces, or leave text reviews on our Website or official Social Media platforms, we compile that specific data. We retain this to troubleshoot problems, resolve disputes, and offer customer support.
  • Direct Correspondence: If you send us personal correspondence—such as emails, letters, or digital service tickets—we may aggregate this information into a file dedicated to your user account.
  • Third-Party Information: We may collect supplemental personal information or credit profile indicators from corporate affiliates, logistics partners, or external business contractors to add to your master account file.

3. COOKIES & TRACKING TECHNOLOGIES

  • Purpose: We store small data files known as "Cookies" on your device’s hard drive to streamline your navigation, remember your account preferences, and eliminate the need to re-enter log-in details during returning sessions.
  • Personalization: Cookies allow us to analyze traffic architectures and offer a tailored, personalized browsing experience.
  • User Control: You retain the explicit right to disable or block cookies through your individual browser settings. However, limiting cookie usage may degrade specific features or prevent seamless functionality on the Platform.

4. PURPOSE & USE OF PERSONAL DATA

Your personal data is deployed exclusively to optimize your user experience and maintain business operations. We use your information to:

  • Administer, deliver, and assemble your selected furniture packages.
  • Generate automated billing statements, track payments, and collect outstanding rental fees.
  • Issue essential administrative alerts, product recall indices, safety parameters, or updates regarding policy revisions.
  • Distribute personalized marketing communications, survey invitations, market research queries, or curated promotional discounts aligned with your historical interests.
  • Perform back-end system analysis, troubleshoot system bugs, and test data structures to measure, maintain, and upgrade platform stability.
  • Investigate and address contract violations, address potential fraud, or defend the platform against legitimate third-party legal claims.

5. REASONABLE DISCLOSURE & DATA SHARING

We respect your personal data and do not sell, rent, trade, or share your Personally Identifiable Information with unknown third parties for hidden marketing motivations. Data sharing is strictly confined to the following scenarios:

5.1 Service Providers & Corporate Partners

  • We coordinate with trusted business affiliates, logistics operators, dynamic payment gateways, and backend hosting providers to execute daily services. These entities are bound by confidentiality clauses and are obligated to use your data strictly according to this Privacy Policy.

5.2 Business Restructuring & Asset Transfers

  • In the event that the Firm undergoes corporate restructuring, such as a merger, asset acquisition, or subsidiary spin-off, customer databases generally constitute transferable business assets. In such a scenario, you will receive prominent notice on the Platform prior to your data transferring to a separate governing policy.

5.3 Legal and Regulatory Obligations

We reserve the right to share your data with external third parties or law enforcement agencies if mandated to do so by an enforceable governmental order or legal process. This is done to:

  • Comply with statutory judicial requests, legal actions, or regulatory guidelines operating within India.
  • Enforce our formal platform Terms of Use or subscription agreements.
  • Protect the fundamental property rights, operational safety, and physical security of the platform, our employees, and our users.

6. CLOUD ARCHITECTURE & CROSS-BORDER TRANSFERS

  • Primary Processing: Our business operations are centered in India, and your information is processed on secure cloud infrastructures.
  • Backup Protocols: For redundancy and data safety, our cloud infrastructure providers may store encrypted backups across decentralized secure data centers globally. By interacting with the Website, you expressly consent to such automated cross-border storage practices necessary to preserve data integrity.

7. SECURE PAYMENT PROCESSING

  • Zero Card Retention: To protect your financial security, the Platform does not collect, capture, or store your sensitive internet banking data, credit card numbers, CVVs, or wallet credentials.
  • Certified Gateways: All financial checkouts are routed directly through secure, authorized payment gateway aggregators. Our transaction partners utilize industry-standard Transport Layer Security (TLS/SSL) encryption and maintain absolute compliance with the Payment Card Industry Data Security Standard (PCI-DSS).
  • Liability Buffer: All technical operational anomalies or errors during payment execution lie with the payment gateway infrastructure. By choosing to buy or subscribe on this platform, you agree to coordinate directly with the gateway operator or your financial institution to resolve transaction-specific processing errors.

8. ABSOLUTE SECURITY & DATA RETENTION

  • Precautions: We deploy industry-approved physical, digital, and administrative security controls to encrypt and safeguard your personal data through its active lifecycle inside our infrastructure. Personal information is securely hashed or encrypted at rest.
  • Limitation Statement: While we enforce strict security configurations to mitigate risks, no web-based platform or storage matrix can guarantee 100% absolute protection against sophisticated external attacks. We offer our best professional efforts to preserve data security but cannot assume unconditional statutory liability for unauthorized malicious breaches or third-party interference beyond our reasonable operational control.

9. USER CHOICE & OPT-OUT POLICY

  • Marketing Opt-Out: If you no longer wish to receive marketing newsletters, promotional campaigns, or subscription offers, you can opt-out at any time by emailing your request to care@rentalfurniture.in.
  • Transactional Notice: Please note that opting out of marketing communication does not stop necessary transactional updates, monthly lease invoice alerts, or legal policy notifications.

10. EXTERNAL THIRD-PARTY LINKS

Our Platform may display hyperlinks pointing to external websites that we do not own or manage. Once you exit our domain via these links, our Privacy Policy ceases to apply. We are not responsible for the privacy mechanics, content accuracy, or data tracking procedures of independent platforms, and we advise reviewing their standalone privacy statements.

11. POLICY MODIFICATIONS

We reserve the right to revise or update this Privacy Policy at any time without individual prior notice. Updated policies are immediately effective upon being posted on the platform with a revised "Last Updated" timestamp. We encourage users to check this page periodically to remain informed about our data management practices.

12. DISPUTE RESOLUTION & PRIVACY ESCALATIONS

Any dispute or legal friction arising over data privacy, handling practices, or platform tracking is explicitly subject to the joint interpretation of this Privacy Policy and our primary Terms of Use. All legal remedies and arbitrations are bound exclusively to the local jurisdiction of Pune, India.

13. STATUTORY GRIEVANCE CELL

In accordance with the Information Technology Act, 2000 and rules framed thereunder, any complaints, concerns, or alerts regarding potential privacy compromises on the Website must be formally submitted to our designated Grievance Officer:

  • Attn: Ashay Deshmukh
  • Mailing Address: Furnally Solutions LLP, N-603, Marvel Fria, Nagar Road, Wagholi, Pune – 412207, Maharashtra, India.
  • Email: grievance@rentalfurniture.in